Terms of Service for Equilibrium Hormone Center

Welcome to Equilibrium Hormone Center, your trusted online destination for top-quality hormone treatments and supplements. We understand that your privacy is of utmost importance, and we're committed to protecting it. In these Terms of Service, we'll outline how we collect, use, and share your information, as well as your rights and responsibilities as a user of our website.

What Information Do We Collect?

At Equilibrium Hormone Center, we believe in transparency, so let's get this out of the way first: we do not collect any health information from you. Our primary focus is on providing you with the best hormone-related products and services, not gathering sensitive data about your medical history or conditions.

Instead, we collect two main types of information:

  1. Technical Information: When you visit our website, we automatically collect certain technical data, such as your IP address, browser type, and cookie information. This information helps us improve our website's performance, analyze traffic patterns, and ensure a seamless user experience.
  2. Contact Information: If you choose to make a purchase or sign up for our newsletter, we'll ask for your name, email address, and shipping information. This information allows us to process your orders, keep you updated on our latest offerings, and provide you with excellent customer service.

How Do We Use Your Information?

Rest assured, we never sell or rent your personal information to third parties for their marketing purposes. The information we collect is used solely for the following purposes:

  • To process and fulfill your orders for hormone-related products and services.
  • To communicate with you about your orders, account information, and other important updates.
  • To improve our website's functionality, content, and overall user experience.
  • To send you promotional emails and newsletters about our latest products, services, and special offers (but only if you've opted in to receive such communications).

Check out our privacy policy and shop with confidence.

Who Do We Share Your Information With?

Your privacy is our top priority, and we only share your information with trusted third parties when absolutely necessary. This may include:

  • Shipping and Fulfillment Partners: We may share your contact information with shipping companies to ensure timely and accurate delivery of your orders.
  • Payment Processors: Your payment information (e.g., credit card details) is securely shared with our payment processing partners to facilitate transactions.
  • Legal and Regulatory Authorities: In certain exceptional circumstances, we may be required to disclose your information to comply with legal processes or protect our rights and those of others.

Your Rights and Choices

At Equilibrium Hormone Center, we believe in empowering our users with control over their personal information. Here are your rights and choices:

  • Data Access and Correction: You have the right to access and request corrections to your personal information that we hold.
  • Data Deletion: If you'd like us to delete your personal information from our systems, you can submit a request, and we'll comply, unless we have a legitimate reason to retain the data.
  • Marketing Communications: You can opt out of receiving promotional emails and newsletters from us at any time by following the unsubscribe instructions provided in those communications.

A Note on Security

We take the security of your information seriously and have implemented industry-standard measures to protect it from unauthorized access, alteration, or destruction. However, please remember that no method of data transmission or storage is 100% secure, and we cannot guarantee absolute security.

Check out our privacy policy and shop with complete peace of mind.

Updates to These Terms

As our business and legal obligations evolve, we may need to update these Terms of Service from time to time. We'll notify you of any significant changes and provide you with an opportunity to review the updated terms before they take effect.

Contact Us

If you have any questions, concerns, or feedback regarding these Terms of Service or our privacy practices, please don't hesitate to reach out to our dedicated support team.

By using our website and services, you agree to be bound by these Terms of Service. Let's embark on a journey towards better hormonal health together, with transparency, trust, and respect for your privacy as our guiding principles.

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